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PEGA

PEGA Description

Pega is a leading provider of cloud-based software for customer engagement and operational excellence. Pega's platform, known as Pega Platform, empowers organizations to build and deploy enterprise-level applications for various business processes, including customer relationship management (CRM), case management, business process management (BPM), and robotic process automation (RPA). Pega's solutions are designed to streamline operations, enhance customer experiences, and drive digital transformation across industries.

Key features of Statistical Analysis System(SAS) include:
  • Pega Platform:
    Pega Platform is a unified platform that enables organizations to design, develop, deploy, and manage enterprise applications. It provides a visual development environment and low-code capabilities, allowing business users and developers to collaborate in building applications rapidly.
  • Customer Engagement:
    Pega Customer Service enables organizations to deliver personalized and consistent customer experiences across channels, including web, mobile, email, and social media. Pega Marketing provides capabilities for customer segmentation, campaign management, and real-time decisioning to optimize marketing efforts and drive customer engagement.
  • Case Management:
    Pega Case Management offers tools for automating and managing complex business processes and workflows. It enables organizations to handle customer inquiries, requests, and issues efficiently through guided processes and case resolution workflows.
  • Business Process Management (BPM):
    Pega BPM provides capabilities for modeling, automating, and optimizing business processes. It allows organizations to streamline operations, improve efficiency, and adapt to changing business needs through process automation and orchestration.
  • Robotic Process Automation (RPA):
    Pega RPA enables organizations to automate repetitive and manual tasks by deploying software robots (bots). It integrates seamlessly with Pega Platform and other systems, allowing for end-to-end process automation and improved productivity.

  • Introduction to BPM
  • Introduction to PRPC
  • Smart BPM
  • Build for change
  • Application Documents
  • DCO
  • Application Express
  • PRPC frameworks
  • Class structure in PRPC
  • ECS
  • Inheritance
  • Class groups

  • Define PRPC classes
  • Data branch
  • Property Types and Modes – Single and page properties

  • Different flow shapes and their purpose
  • Usage
  • Creation
  • Flow Actions
  • SLA – Creation, Usage

  • Properties display and validation
  • Layouts
  • Harness
  • Sections
  • Style Branding
  • Decision Rules
  • Creation of different decision rules, usage inflows and activities

  • Forward chaining
  • RDE
  • Declare constraints
  • Declare triggers
  • OnChange

  • Workflow
  • Units of work
  • Work status
  • Locking
  • Design correspondence
  • Send correspondence

  • Role of PegaRules DB
  • Link between rules and DB
  • Basic tables
  • Exposing column properties

  • Definition
  • Configuration
  • Steps
  • Parameters
  • Security
  • Common methods

  • SOA
  • HTTP
  • SOAP
  • WSDL
  • Connectors & Services
  • Listeners
  • Connect SQL

  • Rule
  • Ruleset
  • Ruleset version
  • Rule resolution algorithm
  • Operator ID
  • Access group
  • Access role
  • Privilege

  • Clipboard
  • Alerts
  • Pre-flight
  • PAL
  • DB trace
  • Tracer
  • SMA
  • 10 guardrails
  • Iterative approach
  • Class structure
  • Build for change
  • Design intent driven process
  • Security and object

  • You will never miss a class at My IT Teachers! You can choose either of the two options:
    • You can go through the recorded session of the missed class and the class presentation that are available for online viewing through the LMS.
    • You can attend the missed session, in any other live batch. Please note, access to the course material will be available for a lifetime once you have enrolled in the course.

  • My IT Teachers is committed to providing you with an awesome learning experience through world-class content and best-in-class instructors.
  • We will create an ecosystem through this training, which will enable you to convert opportunities into job offers by presenting your skills at the time of an interview. We can assist you in resume building and also share important interview questions once you are done with the training. However, please understand that we are not into job placements.

  • We have a limited number of participants in a live session to maintain Quality Standards. So, unfortunately, participation in a live class without enrollment is not possible. However, you can go through the sample class recording, and it would give you a clear insight into how the classes are conducted, the quality of instructors, and the level of interaction in the class.
  • Trainer has 15+ years of experience in IT industry.